Contact
Last updated October 7, 2026
Write to us at [email protected].
Your account
Trouble signing in, a question about your information, or a request for a copy of it. Write from the email address on your account so we can find it. You can delete your account yourself in Account, under Security.
Billing
Questions about an Extrait charge or your plan. You can cancel yourself at any time in Account, under Billing. Our Terms explain renewals and refunds.
Removing content
If you own an image, text or anything else shown on Ciyage and want it taken down, or you want a comment removed, tell us the page address, what you want removed, and why. For a copyright claim, include your contact details, a description of the work, and a statement that you are its owner or are authorised to act for the owner. We remove content promptly when a request is valid.